Event organizers can choose to display an event’s prices with or without tax included.
Displaying prices with tax offers price transparency, which eases attendees' budgeting by providing the total cost upfront.
Conversely, showing prices without tax can attract more initial interest with lower sticker prices and offers flexibility for tax-exempt entities and international attendees.
It's important to decide whether to display prices with or without taxes before participants register for the event, as this choice affects all prices associated with the event, like ticket and session prices. You cannot change your selection once someone has registered for the event.
How to include or exclude tax
We recommend setting your tax preference immediately after creating your event. By default, prices displayed exclude tax.
Use the following steps to review or change the tax selection for your event:
Go to Setup > Financial > Settings
Under Financial Settings, select “Include Tax” or “Exclude Tax”
Click “Save” to keep your changes.
Note: If registrations have already been taken or someone is actively registering for the event, the ‘Include Tax’ and ‘Exclude Tax’ options will be greyed out. You cannot change the displayed price once people begin registering.
Tax included
If you choose to include tax, you will type the total price (including tax) into the price field when setting up each ticket or session.
This is how the price will appear during the ticket selection process:
This is how the invoice or receipt will appear:
Tax excluded
If you choose to exclude tax, you will type the price into the price field for each ticket or session, and then your tax amount will be added when registrants check out.
This is how the price will appear during the ticket selection process:
This is how the invoice or receipt will appear:
