Prices in your event may change for many reasons. Common changes includes adjustments to the base price or changes in price deadlines (early bird, late rate, etc). 

Price points cannot be edited, but can be deleted until they have been used. Once a price has been used (attendee registers with that price), the price cannot be deleted.

Event managers should be wary of changing event prices when the event is live and has completed registrations, as changes will have an impact on existing registrations. 

Deleting a price which has not been used

  1. Go to Setup > Finance > Prices
  2. Click to "Edit" the price 
  3. Find the specific price point and click "Delete"
  4. Create a new price point with the proper date and rate
  5. Click "Save"

Changing a price which has been used

The process below explains how you can add a new rate to start the date after the current rate which cannot be deleted.

Example: Your early bird price is set up for $500 starting on September 1, 2018. On September 3rd, you determine the early bird price should be $550. You can have the correct rate of $550 start on September 2. Any registrations completed on September 1 must be updated manually.

  1. Go to Setup > Finance > Prices
  2. Click to "Edit" the price 
  3. Create a new price with your updated rate
  4. For start date, use the day immediately after your incorrect rate's start date (reference example above)
  5. Click "Save"

Once the above changes have been made. Attendees will receive the correct price based on their registration date. 

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