Event planners can customize the Eventsforce Kiosk app design that will appear to attendees on-site. Customizations include changing the app text that is displayed, along with the app color and images.

Changing the App Text

Event planners can change the “Welcome title” that appears on your Eventsforce Kiosk app as well as the error message. Both can be changed by taking the steps below:

  1. Go to Setup > On-site > Kiosk Settings

  2. Locate and edit the “Welcome title” text within the ‘App Text’ panel

  3. Locate and edit the “Generic error message” text within the ‘App Text’ panel

  4. Notice the “Preview” on the right updates as you make changes

  5. Click “Save”

The “Welcome title” is an optional field and will appear at the top of your EF Kiosk app using the event name by default.

The generic error message may trigger for a few different reasons, read more here. You can customize this text to make it more specific. The default text suggests the user try again or contact an event organizer.

Note: A generic error message is used as a way of getting attendees out of the queue where their issues can be dealt with by an event manager. Most common reasons for this error include; badge already printed, or the QR code/check-in code is invalid.

Changing App Design

Event planners have further control over the Eventsforce Kiosk app design that attendees will see. This allows you to maintain your company branding by specifying your own theme color (applies to welcome text, buttons, links, and scanner guidelines), and banner and footer images. Take the below steps to locate these options:

  1. Go to Setup > On-site > Kiosk Settings

  2. Locate the ‘App Design’ panel

  3. Specify a ‘Theme color’ and upload your banner (PNG file, 1536 x 400 pixels) and footer (PNG file, 1536 x 150 pixels) images (if any)

  4. Click “Save” when done


  • Banner and footer images are not required but are recommended for best display

  • Remove an uploaded image using the ‘Trash’ icon near the bottom right of an uploaded image

  • Be sure to use an image with the exact dimensions and file type for successful upload

  • Banner image requirements: PNG file, 1536 x 400 pixels

  • Footer image requirements: PNG file, 1536 x 150 pixels

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