Minimum App Requirements
Kim de Vries avatar
Written by Kim de Vries
Updated over a week ago

If you experience any issues accessing Eventsforce mobile applications or event websites, please make sure you are meeting the following requirements.

Web Browser:

  • Firefox

  • Chrome

  • Safari

Please make sure that your browser is updated to the newest version.

Phone and Tablet Requirements:

  • Android 5.0 or newer

  • iOS 11 or greater

Apps are unavailable for Blackberry, Amazon, and Windows phones. Instead, please open the mobile website in your internet browser.

Event Wifi Requirements: (Info for Event Moderators)

  • It is recommended that the event WiFi supports roughly 1.5x the number of participants at an event; a number of participants will likely connect multiple devices.

  • Be sure to check with venue staff for their input and suggestions.

Frequently Asked Questions: (Info for Event Moderators)

  1. Are you going to be announcing attendees to download the app all at once?

    • No, there will not be a mass announcement, people will have the app downloaded and new users will be downloading throughout the course of the event.

  2. Is the app designed to work as a self-contained app? If so, what is the size of the app?

    • The app is ~13MB to download. This can vary depending on customizations made for your event (which are very rare) and your graphics sizes.

  3. Will the app be making constant request to a host site? If so, how much data (in kbps) does each request need to receive?

    • Upon install the app downloads data which is a 1MB file but is gziped for transmission and is about 100KBs.

  4. Is the app a published app, is it hosted at your company server?

    • It has to be downloaded from Apple's servers using iTunesConnect or Google's servers using GooglePlay.

  5. How long does it take to download the app on a 1Mpbs pipe?

    • 1 user
      (13*8/1) = 104 seconds

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