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How to change the registration open and close dates
How to change the registration open and close dates

Learn how to adjust when attendees can register for the event.

Ben Dharmanandan avatar
Written by Ben Dharmanandan
Updated over 3 years ago

As an event manager, you have full control over when attendees are allowed to register for your event. The registration open and close date can be amended at any time. 

If an attendee attempts to register outside the allowed registration dates, they will see a "Registration is not available" message.

Changing the registration open and close dates

  1. Go to Setup > Event > Registration

  2. Select "Allow Registration" in the 'Dates' section

  3. Select a "From:" date/time using the calendar and time dropdown

  4. Select a "To:" date/time using the calendar and time dropdown

  5. Click "Save"

The same steps apply to changing the amendment, cancellation, and session amendment dates.

Note: If the registration end date is left blank, registrations will be allowed until the event end date/time. Once the event end date/time has passed, registrations will no longer be allowed.

Allow session amendment

The "Allow session amendment" option does not need to be enabled if "Allow amendments" is enabled, as attendees can amend all parts of their registration. Use "Allow session amendment" only if '"Allow amendments" is disabled and you want to allow changes to sessions only.

Tip: For testing purposes, enter today as the registration "From:" date so you can test registration from the website. Attendees will not be able to register as long as they are not invited or provided a registration link.

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