Registration
Support articles for registration events
By Kim and 1 other2 authors141 articles
How to reschedule or postpone an event
How to inform attendees about a rescheduled or postponed event
How to create and duplicate an event
Registration mode (identify attendees using...)
Event access (public, private, invitation only)
How to set up attendee categories
How to set up invitation only attendee categories
How to restrict an attendee category with an access code
Using personal links to control access to events
How to test your event
How to make an event live
How to add capacities
How to change the registration open and close dates
Why can't I change the event start date?
How to manage questions and answers in your database
Attendee passwords (Reference)
What are guests in Eventsforce?
How to allow different number of guests per attendee
Group registrations (Reference)
How to use QBIs to create real attendees
Controlling day selection using day packages
How to set up custom event fields
Supported file formats
How to show and hide questions for attendee categories
How to add a bookable item
How to add quantity bookable items
How to add a registration question
How to add the US State question
How to use the cc email question
How to add a price and capacity to a bookable item
Why can't I delete a question?
How to set up dependent questions
How to delete a registration question
How to create and link registration pages
How to add a file upload question
How to add social media icons to an event
How to add content to website pages
How to create and edit tables
How to change your website banner
How to change the website appearance
How to change your website template
How to change the look and feel of your event website using CSS
How to change the look and feel of your agenda using CSS
How to configure your external website to host Eventsforce in an iframe
How to use personal links with an iframe
How to create direct URLs to website pages
How to create and preview website pages
How can I customize the URL or web address of my event
How to use anchors on your website pages
How to embed a map on your website
How to edit the website menu block
How to track website activity using Google Analytics 4
Session selection vs. sessions in registration pages
How to add sessions
How to set up sessions in registration pages
Configuring your session import file
How to import sessions
How to use session labels
How to add and use presenters
How to use session codes
How to preview your agenda or program
How to publish sessions
Changing session capacity in bulk
How to deliver virtual event content in Eventsforce
What is PSD2 (European Union Payment Services Directive) and SCA?
Why did the credit card payment fail?
How to add or edit a price
How to add cancellation fees
How to set up a VAT code or Sales tax
How to enable payment methods
How to add a payment details page
Discount types
How to create direct URLs to discount codes
How to edit a discount start date
Why is my discount not applying?
Invoice generation and delivery
How to create and edit an invoice template
How to set up category specific discounts
How to link a discount to a bookable item
How to send the invoice email (batch emails)
How to add an invoice download link to an email
Finance integration (reference)
Finance integration process flows
Finance integration definitions
Finance integration API
How to request payment from unpaid attendees
How to set up a payment gateway using Shuttle
Email Campaigns
How to add a calendar link in emails
How to use dependent text blocks in emails
Automatic emails (Reference)
How to test emails
Why can't I edit my emails?
How to create an invitation list
How to edit and send an invitation email
How to create and send an ad hoc email
How attendees can unsubscribe or opt out of receiving emails
How to use reminder emails
How to add personal links to an email
How to schedule an email
How to view email history and resend emails
How to add email tags
Password Reset Link
SendGrid
Expiring tokens (personal links)
What are abandoned registrations?
How to remove or cancel an attendee in a group registration
How to edit a registration
How to cancel a registration
How to login as an attendee, submitter, reviewer, judge, or impersonate any person
How to reset an attendee's password
How to create an admin registration
How to add a payment or refund
How to apply a discount to a registration
How to access the personal details page for an attendee
How to change an existing email address
How to use discounts and surcharges to change registration cost
How and when to use admin price override
Registrations page (Reference)
How to import a list of people
Import list of people (Reference)
Import list of people (Troubleshooting)
How to update registration data using person ID
How to substitute a registration
How to track registrations using marketing codes
How to use people de-duplication