Eventsforce will not allow questions to be deleted if the question has already been answered by registering attendees, or if the question has dependent questions associated with it.
Within this article, you will learn how to do the following:
An answered question can still be hidden for all future attendees. A parent question (contains dependent questions) can only be deleted when all dependencies have been removed.
Hiding a question (unable to delete)
If attendees have already answered your question, you can still remove the question by making it "Admin portal only", see below:
Go to Website > Content > Registration pages
Click to "Edit" the page which contains your registration question
Hover over the edit icon and select "Edit"
Select the "Admin portal only" check box (allows admins to see the question only)
Click "Save"
Deleting a question with dependent questions or text
When a parent question has dependent questions or text blocks associated with, the question cannot be deleted until all dependencies has been removed. If the parent question was already answered, the question can be hidden rather than deleted. Take the following steps to remove a dependent setting:
Visit the registration page containing your parent and dependent questions/text
Hover over the 'Edit' icon for your question or text block
Within a text block, click on the "Options" to access dependent setting
Within a question, locate the "Display this item when:" setting
Remove all dependent settings
Click "Save"
The main/parent question can then be deleted