Registration questions can be added to any Eventsforce event for the purpose of collecting data from attendees. In an effort to reduce duplicate items in your account, Eventsforce recommends first checking to see if a question already exists before adding a new one. This article will cover the following:

Tip: If you need to add a fee or capacity to the question/answers, you will need to create a "Bookable item" instead. 

Adding an existing registration question

Watch the video below for a walkthrough on adding an existing registration question to your event (written instructions below):

Adding an existing registration question text instructions

  1. Go to Website > Content > Registration pages
  2. Click to "Edit" the registration page that should contain your question
  3. Hover over 'Add here' and select "Registration Question"
  4. Click "Select from list" to view a dropdown of all existing database items OR begin typing the database item name
  5. Select the database item from the dropdown box or select the existing database item from the matching results
  6. Customize the question as needed (changing the question text, making the question mandatory, etc)
  7. Click "Save"

Tip: If the question is available to all events and you change the answer alternatives, your changes will reflect in all events using this question. Look for the warning below:

Adding a new registration question

Watch the video below for a walkthrough on creating a new registration question in your event (written instructions below):

Adding a new registration question text instructions

  1. Go to Website > Content > Registration Pages
  2. Click to "Edit" the page that should contain your question
  3. Hover over 'Add here' and select "Registration Question"
  4. Click "Add" to create a new registration question
  5. Enter a 'Database name' which will be used for reporting purposes (we recommend keeping the database name short and simple)
  6. Enter your question which will be viewed by your attendees in the "Question text" field
  7. Select the "Mandatory" check box if the question is required
  8. Choose a question 'Type' (example: Text, Radio buttons, Drop-down list)
  9. If you choose "Radio buttons", "Drop-down list" or "Multiple checkboxes", enter the alternative options by clicking "Add" below the "Answer alternatives" box
  10. Click "Save"

Tip: To avoid duplicate questions in your database, we recommend searching for an existing question prior to creating a new question.

Adding answer alternatives

When using a registration question or bookable item type such as a dropdown box, radio buttons, or multi checkbox, you will need to add answer alternatives. Answer alternatives are the answers that attendees can select from.

Questions can be edited at any point in time to add new answer alternatives. Follow the steps below to add new answer alternatives:

  1. Go to Website > Content > Registration pages
  2. Click to "Edit" the registration page that contains your question
  3. Hover over the edit icon and click "Edit"
  4. Find the 'Answer alternatives' and click "Add"
  5. Enter the name for the new alternative
  6. Click "OK"
  7. Use the 'up' and 'down' arrows to re-order the answer alternatives
  8. Click "Save"

Note: An alternative selected by an attendee cannot be deleted or renamed. You can rename an alternative by adding the new alternative with the correct spelling, then edit all registrations who chose the old alternative and update their registration. Once no attendees have selected an alternative, it can be deleted.

Other articles you might find useful:

Did this answer your question?