The registration process can be customized to only show attendees questions that apply to them. Providing a specific answer to one question can trigger other questions to appear using the "dependent" setting. Text blocks can also be made dependent based on question answers.
A common situation is having a drop-down type question with "Other" as an option. If "Other" is selected, you may want a follow up question asking to "Please specify".
Note: A parent question, question with dependent questions or text blocks linked to it, cannot be deleted until the dependent setting for questions/text have been removed. Read more about removing dependent settings.
Making a question dependent
Both the 'parent' question and 'dependent' question should be set up in the system before following the steps below:
- Go to Website > Content > Registration Pages
- Click to "Edit" the registration page containing your question
- Hover over the 'edit' icon for the question that should be dependent on another and select "Edit"
- Locate the "Only show this item if..." drop-down and choose the 'parent' question, then choose the answer that will trigger this question
- Click "Save"
When a question is dependent, you will see a 'chain link' icon to the left of the 'edit' icon. You can see which question is the 'parent' question by hovering over the icon.