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How to add on-site check-in details to emails
How to add on-site check-in details to emails

Learn how QR codes and ticket numbers can be emailed to attendees.

Ben Dharmanandan avatar
Written by Ben Dharmanandan
Updated over a week ago

When using the Eventsforce Kiosk product and the Eventsforce Attendance app, you can provide attendees with a check-in QR code, or ticket number in their confirmation email to make check-in quick and efficient.

If your Eventsforce Kiosk settings allow for check-in with a QR code or ticket number, you will want to add one or both of these items to an email. You may choose to add this to your attendee confirmation email, or perhaps an ad hoc email that will be sent prior to the event date. Event managers can choose to allow check-in with "Last name" instead of "Ticket number" if preferred.

This article will cover the following:

Note: The check in email tags are only available when the “Kiosk” product is added to your account.

Adding a check-in QR code

By default, all attendees can check-in to your event using a "check-in QR code" by scanning the code at the Eventsforce kiosk or in the EF Attendance app. You can add this QR code to an email by taking the steps below:

  1. When editing your email, place your cursor where you want the QR code to appear

  2. From the 'Tag list' on the left, locate and select "Check-in QR Code" in the 'Registration data tags' section

  3. Click "Save"

Adding a ticket number

Based on your Eventsforce Kiosk settings, attendees can also check-in using their 6 digit “ticket number”. Event planners can send the ticket number to attendees via email following the steps below:

  1. When editing your email, place your cursor where you want the ticket number to appear

  2. From the 'Tag list' on the left, locate and select "Ticket number" in the 'Registration data tags' section

  3. Click "Save"

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