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How to record attendance with the EF Attendance app
How to record attendance with the EF Attendance app

Learn how to use our on-site app to quickly record attendance at your event.

Ben Dharmanandan avatar
Written by Ben Dharmanandan
Updated over a week ago

EF Attendance is an app that allows event planners to record attendance at your events using an iPhone or iPad. Eventsforce attendance is currently only available on iOS devices, and cannot be downloaded on Android devices.

Note: We released a new version of Eventsforce on-site, now referred to as “EF Attendance”. Read "EF Attendance App" for more information.

Event planners can check-in attendees quickly and efficiently into days or sessions keeping attendee queues to a minimum by:

  • Scanning a QR code on a badge

  • Looking up an attendee by name

  • Marking “walk-ins” as attended

Event planners will also be able to see:

  • Whether an attendee has paid

  • An attendee photo

  • The attendee category

  • Custom attendee information 

  • If the person has registered for the day/session (based on label)

Recorded attendance is seamlessly updated in Eventsforce, allowing you to generate reports with this information.

Setting up EF Attendance

The EF Attendance app can be linked to your Eventsforce event using two methods:

  1. Using the admin QR code and PIN (recommended)

  2. Using the API key

Due to enhanced security of admin QR codes, your device must be using iOS 10+ in order to set up attendance app using the admin QR code. 

If your device uses iOS 9+, you must configure the EF Attendance app using the API key.  

Note: If using the API, we recommend the user only have access to the current events so that managing the list of events in the app is more efficient. If your account does not yet have API access, please contact your Eventsforce account manager or the Eventsforce support desk.

Once the EF Attendance app is linked to your Eventsforce event, you can begin recording attendance. 

Recording attendance

From the main screen, the event manager can view all “Attendees”, “Days”, or “Sessions” for the event. 

Use the “Attendees” list to view all attendees registered for your event. Use the ‘Search’ bar to locate an attendee quickly or scroll through the list. Once an attendee is selected, the attendees' details will be displayed on the screen. You can then record attendance for days or sessions in your event. 

Use the “Days” list to view attendees by day. You will see “Expected” attendees (those who registered for this day) at the top. Immediately following will be those marked as “Attended”. Last in the list will be those who did not register for this day but can still be marked as attended. This is considered a “walk-in”.

Mark someone as attended by doing one of the following:

Note: When using the ‘swipe’ option to mark a “Walk-in” as attended, you will be asked to confirm the action. 

Use the “Sessions” list to view attendees by session. You will see “Expected” attendees (those who registered for this session) at the top. Immediately following will be those marked as “Attended”. Last in the list will be those who did not register for this session but can still be marked as attended. This is considered a “walk-in”.

Mark someone as attended by doing one of the following:

Note: For profile pictures to be displayed, attendees must have uploaded a photo to the "Profile Picture" registration question.

Creating a new registration

If someone has not registered for an event but they have arrived to attend, you can register a new attendee by selecting the '+' icon from the ‘Attendees’ screen. Your event’s homepage will open in your phone's web browser.

Click here to view some of the common questions we get related to recording attendance in EF Attendance.

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