Event managers can use Eventsforce to display a public agenda on their website and also allow attendees to book sessions as part of their registration process. Sessions can be added to your Eventsforce program in three ways:

  • Manually adding sessions

  • Duplicating sessions

  • Importing sessions from a list

Note: If duplicating an event, sessions will also be copied into the new event.

For understanding how sessions are booked when allowing group registration, please refer to our articles; booking sessions in group organizer mode, and booking sessions in self service mode.

This article will cover the following:

Adding sessions manually

Sessions can be added to your Eventsforce program manually from the ‘Sessions’ page. This is best used if you have a smaller number of sessions to add and you want to manually assign labels, locations, and presenters at the same time.

To add a session:

  1. Go to Setup > Program > Sessions

  2. Click the “+” icon in the top left corner

  3. Enter the “session name” at a minimum (no other information is needed to save)

  4. Add additional session details

    1. Labels, presenters, location

    2. Add session ‘Day’ and start/end time

    3. Allow session booking

    4. Customize visibility

    5. Video settings

    6. Capacity

    7. Price (if applicable)

  5. Click “Save”

Session details

The follow options are available for each session in your program:

  • Session “Day” = days of your event will be available to select here, day names can be customized by going to Setup > Event > Properties

  • Start/End time = start and end time to display for the session on your agenda

  • Allow booking = determine whether or not attendees can book this session as part of their schedule (if “No”, the session is simply visible on the agenda)

  • Status = choose the status of your session, “Published” will appear to attendees and on public agenda, “Draft” will only appear to event admins

  • Limit visibility by attendee category = select this box to limit which attendee categories can view this session and add to their schedule, if selected add the attendee categories by clicking the dropdown

  • Video settings = add a ‘Live video URL’ and/or ‘Recorded video URL’ as a method of virtual content delivery (more information)

  • Capacity = determine whether the session should have a “Limited” capacity. If “Limited”, enter the capacity allowed. If “Stopped”, the system will prevent all further booking of this session.

  • Price = if the session should incur a fee, enter the price including tax for the session and select the appropriate tax rate, price will appear to attendees when booking the session

Duplicating sessions

A session can be duplicated or copied if a similar session needs to be created. To duplicate a session, take the following steps:

  1. Go to Setup > Program > Sessions

  2. Select the session you want to duplicate

  3. Use the ‘Tools’ dropdown in the top left and select “Duplicate”

  4. Click “Yes” in the popup

Note: The session will be duplicated with the same name, labels, presenters, location, date/time, etc.

Importing sessions

When the event has a larger program, it may be more efficient to import sessions into Eventsforce from an Excel file. Eventsforce offers an “Import template” which event managers can populate information on.

The session import feature in Eventsforce allows you to:

  • minimize the time it takes to create sessions

  • maximize the efficiency of producing an agenda

  • minimize the duplication of work if the session information is already available

Note: The session import is only for creating new sessions, the import cannot be used to “update” existing sessions. If the same file is imported multiple times, duplicate sessions will be created.

Downloading the import template

The first step is to download the import template:

  1. Go to Setup > Program > Sessions

  2. Use the ‘Tools’ dropdown in the top left and select “Download import template…”

  3. Choose a location on your computer to save the file

Once downloaded open the import template and add the following information:

  • Name = name of session

  • Summary = session summary or description

  • Start = start time of session (use format associated with your event)

  • End = end time of session (use format associated with your event)

  • Allow Booking: enter “Yes” or “No” based on whether attendees can book this session during registration

Importing the template file

At a minimum the session must have a ‘Name’ in order to be imported. Once the template file has been filled out, take the following steps to import your file:

  1. Go to Setup > Program > Sessions

  2. Click the 'Tools' dropdown select "Import from file..."

  3. Click "Choose file..."

  4. Locate and select the file you wish to import

  5. Click "OK” once import is complete

Note: If a row has any errors, those sessions will not import. The system will create any sessions with valid data.

Other articles you may find useful:

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