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Eventsforce Groups & Ticketing
Eventsforce Groups & Ticketing
Support articles for Eventsforce Groups & Ticketing
39 articles in this collection
Written by
Ben Dharmanandan
Eventsforce Groups & Ticketing - Getting Started Checklist
Use this onboarding checklist to build your Groups & Ticketing events.
Written by
Ben Dharmanandan
Updated over a week ago
Announcements
Product updates - Eventsforce Groups & Ticketing
Learn more about the recent changes made to Eventsforce Groups & Ticketing and its features.
Written by
Ben Dharmanandan
Updated over a week ago
Expiring tokens (personal links)
Learn when personal (tokenized) links will expire.
Written by
Ben Dharmanandan
Updated over a week ago
Event Setup
Concept of Eventsforce Groups & Ticketing
Walk through the attendee journeys within Groups & Ticketing.
Written by
Ben Dharmanandan
Updated over a week ago
Groups & Ticketing - Self-service mode
Learn the booker and attendee journeys for group registration in self service mode.
Written by
Ben Dharmanandan
Updated over a week ago
Groups & Ticketing - Group organizer mode
Learn the booker and attendee journeys for group booking in group organizer mode.
Written by
Ben Dharmanandan
Updated over a week ago
How to create and duplicate an event
Learn how to create new events and copy existing events in Eventsforce.
Written by
Ben Dharmanandan
Updated over a week ago
Understanding tickets and categories
Learn the relationship between tickets and categories in Eventsforce Groups & Ticketing.
Written by
Ben Dharmanandan
Updated over a week ago
Creating tickets, subtickets, and packages
Learn how to add tickets, subtickets, and packages to your event.
Written by
Ben Dharmanandan
Updated over a week ago
When to use ticket packages
Learn when ticket packages should be used compared to individual tickets.
Written by
Ben Dharmanandan
Updated over a week ago
How to test your event
Learn how you can test your event.
Written by
Ben Dharmanandan
Updated over a week ago
Program
Adding, duplicating, and importing sessions
Learn how to add sessions individually or via Excel import.
Written by
Ben Dharmanandan
Updated over a week ago
Adding and assigning session labels, presenters, and locations
Learn how to add session labels, presenters, and locations to sessions.
Written by
Ben Dharmanandan
Updated over a week ago
Session Waiting Lists for Eventsforce Groups & Ticketing
Learn how to set up and manage a waiting list for sessions in Eventsforce Groups & Ticketing
Written by
Ben Dharmanandan
Updated over a week ago
Publishing sessions on your agenda
Learn how to publish sessions in bulk or individually.
Written by
Ben Dharmanandan
Updated over a week ago
Finance
Setting up group rates and early bird rates
Learn how to set up group rates and early bird rates using tickets.
Written by
Ben Dharmanandan
Updated over a week ago
Creating and using discount codes
Learn how to create and use discount codes in Eventsforce Groups & Ticketing.
Written by
Ben Dharmanandan
Updated over a week ago
Allowing bookers to pay later (request an invoice)
Learn how bookers can reserve tickets now and pay later.
Written by
Ben Dharmanandan
Updated over a week ago
Entering payments and refunds for orders
Learn how to enter payments and refunds for orders.
Written by
Ben Dharmanandan
Updated over a week ago
Requesting payments for unpaid orders
Learn how to request payments for orders with an outstanding balance due.
Written by
Ben Dharmanandan
Updated over a week ago
How to set up Stripe
Learn how to configure your Stripe payment gateway for credit card payments.
Written by
Ben Dharmanandan
Updated over a week ago
How to customize Eventsforce invoices
Learn how to customize the invoices generated by Eventsforce.
Written by
Ben Dharmanandan
Updated over a week ago
How to add a new tax rate
Learn how to add new tax rates to be applied to tickets, items, and sessions with fees.
Written by
Ben Dharmanandan
Updated over a week ago
Website
Adding content to websites
Learn how to add content to website pages in Eventsforce Groups & Ticketing.
Written by
Ben Dharmanandan
Updated over a week ago
Linked Item Tickets
Learn how to link item tickets to registration questions in Eventsforce Groups & Ticketing.
Written by
Ben Dharmanandan
Updated over a week ago
Designing the website
Learn how to customize the appearance of your Eventsforce Groups & Ticketing website.
Written by
Ben Dharmanandan
Updated over a week ago
Google analytics in Eventsforce Groups & Ticketing
Learn how to track website activity with Google Analytics 4.
Written by
Ben Dharmanandan
Updated over a week ago
How to embed your event and/or agenda into WordPress
Learn how to add your event to WordPress using a WordPress plug-in.
Written by
Ben Dharmanandan
Updated over a week ago
Communications
Emails in Eventsforce Groups & Ticketing
Learn how emails are used in Eventsforce Groups & Ticketing.
Written by
Ben Dharmanandan
Updated over a week ago
Creating and sending custom emails
Learn how to create and send custom emails from your event.
Written by
Ben Dharmanandan
Updated over a week ago
Creating and sending invitation emails
Learn how to invite attendees to your Eventsforce Groups & Ticketing event.
Written by
Ben Dharmanandan
Updated over a week ago
Declining an event invitation
Learn how invitees can decline the invitation for the event.
Written by
Ben Dharmanandan
Updated over a week ago
Order/Registration Management
Importing registrations into an event
Learn how to import registrations into an event.
Written by
Ben Dharmanandan
Updated over a week ago
Managing orders and attendees
Learn how event organizers can manage bookings and attendees.
Written by
Ben Dharmanandan
Updated over a week ago
Reports
Using the search bar in Eventsforce
Learn how to use the omnisearch bar in Eventsforce.
Written by
Ben Dharmanandan
Updated over a week ago
Reports in Eventsforce Groups & Ticketing
Learn about the default reports available in Eventsforce.
Written by
Ben Dharmanandan
Updated over a week ago
Integrations
Using Zapier integrations with Eventsforce Groups & Ticketing
Obtain the credentials needed for your Zapier integration.
Written by
Ben Dharmanandan
Updated over a week ago
System administration
How to add a new user
Learn how to create new users to access and manage Eventsforce events.
Written by
Ben Dharmanandan
Updated over a week ago
Event access groups
Learn about event access groups and how they can be used to limit user access in Eventsforce.
Written by
Ben Dharmanandan
Updated over a week ago