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Eventsforce Groups & Ticketing
Eventsforce Groups & Ticketing
Support articles for Eventsforce Groups & Ticketing
43 articles in this collection
Written by
Ben Dharmanandan
Eventsforce Groups & Ticketing - Getting Started Checklist
Use this onboarding checklist to build your Groups & Ticketing events.
Written by
Ben Dharmanandan
Updated over a week ago
Announcements
Product updates - Eventsforce Groups & Ticketing
Learn more about the recent changes made to Eventsforce Groups & Ticketing and its features.
Written by
Ben Dharmanandan
Updated over a week ago
Expiring tokens (personal links)
Learn when personal (tokenized) links will expire.
Written by
Ben Dharmanandan
Updated yesterday
Event Setup
Concept of Eventsforce Groups & Ticketing
Walk through the attendee journeys within Groups & Ticketing.
Written by
Ben Dharmanandan
Updated this week
Groups & Ticketing - Self-service mode
Learn the booker and attendee journeys for group registration in self service mode.
Written by
Ben Dharmanandan
Updated this week
Click-to-book Ticket Links
Learn how to direct attendees to register in a specific ticket type by using click-to-book ticket links in Eventsforce Groups & Ticketing.
Written by
Ben Dharmanandan
Updated over a week ago
Groups & Ticketing - Group organizer mode
Learn the booker and attendee journeys for group booking in group organizer mode.
Written by
Ben Dharmanandan
Updated over a week ago
How to create and duplicate an event
Learn how to create new events and copy existing events in Eventsforce.
Written by
Ben Dharmanandan
Updated over a week ago
Understanding tickets and categories
Learn the relationship between tickets and categories in Eventsforce Groups & Ticketing.
Written by
Ben Dharmanandan
Updated today
Creating tickets and packages
Learn how to add person tickets, item tickets, and packages to your event.
Written by
Ben Dharmanandan
Updated today
When to use ticket packages
Learn when ticket packages should be used compared to individual tickets.
Written by
Ben Dharmanandan
Updated over a week ago
How to test your event
Learn how you can test your event.
Written by
Ben Dharmanandan
Updated over a week ago
Program
Adding, duplicating, and importing sessions
Learn how to add sessions individually or via Excel import.
Written by
Ben Dharmanandan
Updated over a week ago
Adding and assigning session labels, presenters, and locations
Learn how to add session labels, presenters, and locations to sessions.
Written by
Ben Dharmanandan
Updated yesterday
Session Waiting Lists for Eventsforce Groups & Ticketing
Learn how to set up and manage a waiting list for sessions in Eventsforce Groups & Ticketing
Written by
Ben Dharmanandan
Updated over a week ago
Publishing sessions on your agenda
Learn how to publish sessions in bulk or individually.
Written by
Ben Dharmanandan
Updated over a week ago
Finance
Setting up group rates and early bird rates
Learn how to set up group rates and early bird rates using tickets.
Written by
Ben Dharmanandan
Updated over a week ago
How to set up Shuttle
Learn how to configure your Shuttle payment gateway for credit card payments on Eventsforce Groups & Ticketing.
Written by
Ben Dharmanandan
Updated over a week ago
Creating and using discount codes
Learn how to create and use discount codes in Eventsforce Groups & Ticketing.
Written by
Ben Dharmanandan
Updated over a week ago
Allowing bookers to pay later (request an invoice)
Learn how bookers can reserve tickets now and pay later.
Written by
Ben Dharmanandan
Updated over a week ago
Entering payments and refunds for orders
Learn how to enter payments and refunds for orders.
Written by
Ben Dharmanandan
Updated over a week ago
Requesting payments for unpaid orders
Learn how to request payments for orders with an outstanding balance due.
Written by
Ben Dharmanandan
Updated over a week ago
How to set up Stripe
Learn how to configure your Stripe payment gateway for credit card payments.
Written by
Ben Dharmanandan
Updated over a week ago
How to customize Eventsforce invoices
Learn how to customize the invoices generated by Eventsforce.
Written by
Ben Dharmanandan
Updated over a week ago
How to add a new tax rate
Learn how to add new tax rates to be applied to tickets, items, and sessions with fees.
Written by
Ben Dharmanandan
Updated over a week ago
Website
Adding content to websites
Learn how to add content to website pages in Eventsforce Groups & Ticketing.
Written by
Ben Dharmanandan
Updated over a week ago
Linked Item Tickets
Learn how to link item tickets to registration questions in Eventsforce Groups & Ticketing.
Written by
Ben Dharmanandan
Updated over a week ago
How to customize the website identity
Learn how to upload a website favicon and logo in Eventsforce Groups & Ticketing.
Written by
Ben Dharmanandan
Updated over a week ago
Designing the website
Learn how to customize the appearance of your Eventsforce Groups & Ticketing website.
Written by
Ben Dharmanandan
Updated over a week ago
Google analytics in Eventsforce Groups & Ticketing
Learn how to track website activity with Google Analytics 4.
Written by
Ben Dharmanandan
Updated over a week ago
How to embed your Groups & Ticketing event and/or agenda into WordPress
Learn how to add your event to WordPress using a WordPress plug-in in Eventsforce Groups & Ticketing.
Written by
Ben Dharmanandan
Updated yesterday
Communications
Emails in Eventsforce Groups & Ticketing
Learn how emails are used in Eventsforce Groups & Ticketing.
Written by
Ben Dharmanandan
Updated over a week ago
Creating and sending custom emails
Learn how to create and send custom emails from your event.
Written by
Ben Dharmanandan
Updated over a week ago
Creating and sending invitation emails
Learn how to invite attendees to your Eventsforce Groups & Ticketing event.
Written by
Ben Dharmanandan
Updated over a week ago
Declining an event invitation
Learn how invitees can decline the invitation for the event.
Written by
Ben Dharmanandan
Updated over a week ago
Order/Registration Management
Importing registrations into an event
Learn how to import registrations into an event.
Written by
Ben Dharmanandan
Updated over a week ago
Managing orders and attendees
Learn how event organizers can manage bookings and attendees.
Written by
Ben Dharmanandan
Updated over a week ago
Reports
Using the search bar in Eventsforce
Learn how to use the omnisearch bar in Eventsforce.
Written by
Ben Dharmanandan
Updated over a week ago
Reports in Eventsforce Groups & Ticketing
Learn about the default reports available in Eventsforce.
Written by
Ben Dharmanandan
Updated over a week ago
How to create a custom report using Insight Templates
Learn how to create a custom report using Insight Templates in Eventsforce Groups & Ticketing.
Written by
Ben Dharmanandan
Updated over a week ago
Integrations
Using Zapier integrations with Eventsforce Groups & Ticketing
Obtain the credentials needed for your Zapier integration.
Written by
Ben Dharmanandan
Updated over a week ago
System administration
How to add a new user
Learn how to create new users to access and manage Eventsforce events.
Written by
Ben Dharmanandan
Updated over a week ago
Event access groups
Learn about event access groups and how they can be used to limit user access in Eventsforce.
Written by
Ben Dharmanandan
Updated over a week ago